In choosing an airline we often tend to consider only the cost of airfare (hopefully it was low); however, in our opinion, we must take into account several factors: punctuality of take-off, loss of baggage, response times of complaints and unfortunately ... companies that tend to cancel our flight.
AirHelp is a company that handles complaints on behalf of passengers who have suffered delays, cancellations and any treatment not in line with the standards by Airlines worldwide.
The amount of AirHelp refunds range from a minimum of 250 to a maximum of 600 euro, according to the 261 2004 European law. The company provides a pool of high-profile lawyers and specialists in the sector, retaining a percentage of 25%; it might seem a lot, but for an almost insured repayment and for the service offered, we think it's a fair percentage. It `s important to note that, ONLY IN CASE OF WINNING LITIGATION, AIRHELP WILL TAMPER THE PARLIA!
By handling complaints of more than 250.000 travelers, AirHelp has drafted a special "reverse ranking" of the worst Airlines in responding to TRAVEL RECONSTRUCTIONS.
AirHelp has made an assessment of more than 30 airlines to check which of these are the worst in the vast panorama of the international transport market; as reported by The Independent, Qatar Airways is in first place, followed by Klm Royal Dutch Airlines. In third place there are Air France, Lufthansa and Air Baltic.
Below is the special ranking:
10 SATA (azores)
8 VIRGIN ATLANTIC
7 SWISS AIR
6 TAP PORTUGAL
5 AER LINGUS (IRELAND)
2 ICELANDAIR (ICELAND)
1 QATAR AIRWAYS